Answers Made Easy

Your questions, our priority. Get quick solutions and helpful insights with our customer FAQs.

Your Guide to Everything You Need to Know

Frequently Asked Questions

  • What services does LEGENDS HVAC offer?

    LEGENDS HVAC provides a full range of heating, cooling, indoor air quality, and duct services. Our expertise includes HVAC repairs, replacements, maintenance, thermostat solutions, and air purification to keep your home comfortable year-round.

  • Are your technicians certified?

    Yes! We understand that HVAC issues can arise unexpectedly. Contact us for prompt assistance with emergencies.

  • What is Indoor Air Quality (IAQ) and why is it important?

    Indoor Air Quality refers to the cleanliness and health of the air inside your home or business. Poor IAQ can cause allergies, respiratory problems, and unpleasant odors. Regular maintenance helps keep your air fresh and healthy.

  • How do I know if my heating or cooling system needs repairs?

    Signs that your system may need repairs include unusual noises, weak airflow, inconsistent temperatures, higher energy bills, or a unit that struggles to start or maintain comfort.

  • How often should my ducts be cleaned?

    Most homes benefit from duct cleaning every 3–5 years. However, if you have pets, allergies, recent renovations, or notice dust buildup and odors, more frequent cleaning may be necessary.

  • Can you help me choose the right thermostat for my home?

    Absolutely! We assess your system, lifestyle, and budget to recommend the best thermostat for your needs.

  • Do you provide thermostat troubleshooting?

    Yes, we provide thermostat troubleshooting. Our technicians can diagnose issues such as incorrect temperature readings, unresponsive controls, or connectivity problems with smart thermostats. We’ll repair or recommend a replacement if needed to ensure your system runs efficiently.